Shipping Policy

Shipping Policy

Last updated: July 14, 2026

Thank you for shopping with Pawidity! We want to make sure your order arrives safely and on time. Please read our shipping policy carefully.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Times

We offer the following shipping options:

  • Standard Shipping: 7–14 business days
  • Express Shipping: 3–7 business days
  • International Shipping: 10–21 business days (depending on destination)

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — check our website for current offers.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

5. International Shipping

We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping fees.

6. Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Pawidity is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at support@pawidity.store.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@pawidity.store. We will work with the carrier to resolve the issue as quickly as possible.

8. Contact Us

If you have any questions about your shipment, please don't hesitate to reach out to us at support@pawidity.store.